Digital Suggestions resolution honored for bettering buyer expertise expertise
London, UK, Oslo, Norway and New York, NY, ninth January 2020 — Confirmit, the main international options supplier for Buyer Expertise, Voice of the Worker and Market Analysis (MR) introduced at present that TMC, a worldwide, built-in media firm, has named Confirmit’s Digital Suggestions module as a 2019 Buyer Expertise Innovation Award winner offered by TMC’s CUSTOMER journal.
The 2019 Buyer Expertise Innovation Award recognises best-in-class corporations setting the usual in delivering distinctive buyer experiences by means of all channels, together with social.
“Digital is on the forefront of the suggestions ecosystem, and companies want to have the ability to swiftly and successfully seize, analyse and act on extra information than ever earlier than,” stated Michael Wooh, Chief Advertising Officer, Confirmit. “With our Digital Suggestions module, our purchasers can simplify the challenges of understanding and appearing on digital suggestions and drive their programmes ahead. We’re honoured to be recognised by TMC and the CX business for our dedication to continued innovation and consumer success.”
Confirmit lately introduced a tranche of latest options to its Confirmit Horizons platform, together with the brand new Digital Suggestions module, which simply configures net and app intercepts, and enhanced, AI-driven textual content analytics. This offers customers with a seamless digital expertise and delivers richer insights from buyer expertise and analysis programmes.
“Congratulations to Confirmit for receiving a 2019 Buyer Expertise Innovation Award,” stated Wealthy Tehrani, CEO, TMC. “Confirmit’s Digital Suggestions module inside Confirmit Horizons has been chosen for setting the usual in delivering world-class buyer experiences throughout all channels. We’re happy to recognise this achievement and know we’ll proceed to nice innovation from Confirmit in 2020 and past.”
Confirmit is the world’s main SaaS vendor for multi-channel Buyer Expertise, Worker Engagement, and Market Analysis options. The corporate has workplaces in Oslo (headquarters), Grimstad, London, Moscow, New York, San Francisco, Sydney, Vancouver, and Yaroslavl. Confirmit’s software program can be distributed by means of accomplice resellers in Madrid, Milan, and Tokyo.
Confirmit powers World 5000 corporations and Market Analysis companies worldwide with a variety of software program merchandise for suggestions / information assortment, panel administration, information processing, evaluation, and reporting. Clients embody Aurora, British Requirements Establishment, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Analysis, Nielsen, RS Elements.
Since 1982, CUSTOMER journal (previously Buyer Interplay Options) has been the voice of the shopper expertise, name/contact middle, CRM and teleservices industries. CUSTOMER has helped the business germinate, develop, mature and prosper, and has served because the main publication in serving to these industries which have had such a constructive influence on the world economic system to proceed to thrive. By way of a mixture of excellent and cutting-edge unique editorial, business voices, in-depth lab opinions and the popularity of the modern leaders in administration and expertise by means of our extremely valued awards, CUSTOMER strives to proceed to be the publication that holds the standard bar excessive for the business. Please go to http://www.buyer.tmcnet.com.
By way of schooling, business information, dwell occasions and social affect, international consumers depend on TMC’s content-driven marketplaces to make buy selections and navigate markets. Consequently, main expertise distributors flip to TMC for unparalleled branding, thought management and lead technology alternatives. Our in-person and on-line occasions ship unmatched visibility and gross sales prospects for all percipients. By way of our customized lead technology applications, we offer purchasers with an ongoing stream of leads that flip into gross sales alternatives and construct databases. Moreover, we bolster model reputations with the tens of millions of impressions from show promoting on our information websites and newsletters. Making TMC a 360 diploma advertising resolution, we provide complete occasion and street present administration providers and customized content material creation with expertly ghost-crafted blogs, press releases, articles and advertising collateral to assist with search engine marketing, branding, and total advertising efforts. For extra details about TMC and to find out how we might help you attain your advertising objectives, please go to www.tmcnet.com and observe us on Fb, LinkedIn and Twitter, @tmcnet.
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